Upfront CFD vs Downback CFD

How far upfront are you attempting to implement upfront CAE? In many cases, your definition of upfront is totally incorrect.

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Filed Under: CAE, Engineering Strategy

Outsourcing your soul

Outsourcing can make a lot of sense in the current business climate. I think there is a limit, though. Are you thinking of firing all your engineers and moving all your product expertise overseas?

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Filed Under: Random Upfront Thoughts

Customer care and raw chicken balls – Part 3

Thoughts from the road on customer service.
This is the one with the raw chicken balls.

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Filed Under: Random Upfront Thoughts

Customer care and raw chicken balls – Part 2

Thoughts from the road on customer service.
This is the one with the fat dude.

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Filed Under: Random Upfront Thoughts

Customer care and raw chicken balls – Part 1

Thoughts from the road on customer service.
This is the one about Southwest Airlines.

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Filed Under: Business Travel Tips, Random Upfront Thoughts